Frequently Asked Questions – TechNeckFix™
Everything you need to know before making TechNeckFix™ part of your daily routine.
🟦 PRODUCT QUESTIONS
What exactly is TechNeckFix™?
TechNeckFix™ is an ergonomic, adjustable neck support device designed to correct poor posture caused by excessive screen time. It gently realigns your neck and shoulders while retraining your muscles to hold better posture long-term.
How does it work?
The chin-rest design lifts and supports your neck, counteracting forward head posture. With consistent daily use (5–10 minutes), it helps your body naturally re-learn upright posture — improving spinal alignment and reducing long-term strain.
Is it comfortable to wear?
Yes! It’s made from soft, skin-friendly materials with an adjustable fit for any neck size. Most users forget they’re wearing it after the first few minutes.
Is it safe for daily use?
Absolutely. It's non-invasive and designed for light, daily use. We recommend starting with 5–10 minutes a day and gradually increasing if needed.
Can I use this lying down or while walking?
No — TechNeckFix™ is meant for seated, upright use. It works best while you're reading, working, studying, or using your phone/tablet in a chair.
🟦 WHO IT’S FOR
Is TechNeckFix™ just for people with neck pain?
No. While many users do report relief from neck pain and tension, TechNeckFix™ is designed primarily to correct posture and prevent problems before they start.
Is it suitable for kids or teenagers?
Yes — it’s great for children 8+ under adult supervision. It’s especially useful for young users who spend hours on screens and are developing poor posture habits.
What neck sizes does it fit?
It’s fully adjustable and designed to fit most neck sizes comfortably — from teens to adults.
🟦 RESULTS & USAGE
When will I start seeing results?
Many users feel relief and improved posture within the first few sessions, with noticeable alignment improvements after 7–10 days of consistent use.
How long should I use it each day?
We recommend 5–10 minutes daily to start. You can increase use as your muscles adapt. Avoid wearing for extended periods or while sleeping.
Will it help fix my ‘tech neck’ permanently?
TechNeckFix™ helps retrain posture habits over time. Long-term improvement comes from consistent short sessions that build muscle memory and body awareness.
🟦 SHIPPING & RETURNS
Do you ship internationally?
Yes! We offer worldwide shipping, with free delivery on most orders over $50.
How long will it take to arrive?
Shipping times vary by country. Most orders are delivered within 4–12 business days. You’ll receive a tracking number once your order ships.
What if it doesn’t work for me?
No problem — you’re protected by our 30-Day Money Back Guarantee. If you’re not satisfied for any reason, contact us and we’ll make it right.
How do I request a return or refund?
Reach out to our support team at support@techneckfix.store within 30 days of receiving your order. We’ll guide you through the quick return process.
🟦 OTHER QUESTIONS
Is TechNeckFix™ medical-grade or FDA-approved?
No, TechNeckFix™ is a wellness and posture-training device — not a medical product or treatment. It’s safe and effective for daily posture support, but is not a substitute for medical care.
Can I wear it over clothing?
We recommend wearing it directly on your neck for best support, but it can be worn over thin, high-collar shirts or scarves comfortably.
Will it mess up my hair or makeup?
It sits around the neck like a loose collar, so it won't interfere with most hairstyles or makeup. It’s designed to be minimal and wearable.
Is it visible under clothes?
It’s meant for use at home, at your desk, or during breaks — not under clothing or as a wear-all-day device.
💬 Still have questions?
We’re here to help! Contact us at support@techneckfix.store or DM us on live chat we usually reply within 24 hours.